Testimonials from our clients

The Personal Tax Specialists team develops long-term relationships with all of our clients, no matter what their occupation or where they are located in Australia. We love hearing from our clients that we have exceeded their expectations and taken the pain out of tax time.

Below is some of the feedback we have received from our clients.

We recently asked our clients whether the Personal Tax Specialists team had met their expectations when we prepared their tax return and this is what they said:

“Exceeded them! My friends all thought I was loony paying so much for my tax return (cf the $50-80 they were paying, if they didn’t do it themselves), but the service I received was second to none, and this year I suspect a few of them may be making the switch..icon_wink

“The immediate availability and responsiveness of staff was excellent. The service I was provided was excellent and I have no negative comments at all. I found the team easily contactable and it was amazing how quickly they responded to queries. I also really liked that you followed up on things regularly to keep me on track and the ball rolling.”

“The checklists that you provide really help me to structure my record keeping for the end of year. I also like the online service – helps me as I have a busy work schedule and can do it from anywhere I happen to be.”

“Everything was done so quickly and made easy through use of the checklists!”

“It was simpler than I thought it was going to be.”


And this is some of the feedback we have received from our clients without asking!

‘Thanks, Chris. You and the team have done an outstanding job yet again!!’


‘Thanks Chris! I have received my refund! And thanks again for the always prompt and pain-free tax process!’


‘Would you please pass on to everyone in your team, my thanks for a job well done!
Your customer service far exceeded my past tax-agent experiences, not just because I got a nice return.’


‘Well done, the whole process was a very pleasant experience, very professional, and low maintenance, if you would like to send me some business cards I will pass them around and promote your wonderful tax specialist business, have a nice day.’


I got my tax return, thank you! Once again you guys were awesome!




“Awesome, thanks for all your help!  Will definitely recommend to family and friends.”

Makai – August 2017

“Again, it has been a seamless process completing our taxes with you.”

Felicity – September 2017

“Awesome backup todate and looking forward to keeping it that way and learning more from you guys each year.”

Morgan – October 2017

“This has been a monkey on my back but personal circumstances just made it all too hard…

You guys are the best… thank you so much.”

Mary-Rose – November 2017

“You guys are amazing!  Thanks for your help.”

Taylor – December 2017

“Thank you for preparing my tax return and always being amazing to work with.”

Jonathon – December 2017

“Thank you so much for your prompt reply and excellent service again this year.  I have recommended your business to other teachers every year around this time of year.  I can’t recommend your business enough.  Thank you so much.”

Emi – July 2018

“That’s a fantastic result and once again you folks were so speedy!  Thank you very much.”

Zenobia – July 2018

“Kerry thank you so much for your explanation and thank you so much for making this process so fast and easy!!   I really appreciate it!”

Lincoln – July 2018

“Awesome!!  Thanks very much for your speedy work with my tax, every year!!”

Renee – August 2018

Thanks again for making the tax return period an easy process for me!”

Emily – August 2018

“No worries, you guys were so easy to talk on the phone to when I was so confused last year (my first time doing my tax).  So you really helped me out!  Thanks”

Laura – August 2018

I really appreciate how quickly you have processed my outstanding tax returns and how helpful you have been in answering my concerns.

Louise – March 2019